How to cancel your policy

Overview

You can cancel your policy at any time in your YouSet account. If you cancel before your expiry date, your insurance company usually charges a cancellation fee. You get a confirmation email within 48 hours.

This applies if you have a YouSet policy and want it to end before your expiry date.

Before you cancel

You may be able to keep your policy and avoid the fee:

• Moving? Transfer your home insurance to your new address. See our Transfer your home insurance to your new home article
• New car? Transfer your car insurance to your new car. See our Transfer your car insurance policy to a new car article
• Price too high? Get a new quote. YouSet compares prices from other insurance companies to find you a better one
• Have home and car insurance with different companies? Bundling them with the same insurance company can save you up to 15%

How to cancel your policy

1. Sign in to your YouSet account
2. Under your policy, select Modify Policy
3. Select Cancellation and non-renewal
4. Follow the steps on the screen

What happens after

• YouSet reviews your request and sends it to your insurance company
• You get a confirmation email within 48 hours
• Your insurance company sends you a final bill for the days you were insured, plus any cancellation fee

Additional info

• You can't backdate a cancellation. Your policy ends on a date after your request, so send it as soon as you decide
• If you're switching insurance companies, make sure your new policy starts before your YouSet policy ends, so you're never without insurance
• If you want your policy to end on your expiry date, you won't pay a cancellation fee. See our How to stop your policy from renewing articles

Frequently asked questions